Privacy Policy

Last updated: 14 March 2026

Photo Hive respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, make an enquiry, complete a booking form, purchase through our online store, or communicate with us.

Who we are

Photo Hive is a photography studio based in Auckland, New Zealand, specialising in newborn, maternity, family, milestone, and cake smash photography.

Information we collect

We may collect the following information:

• Your name
• Email address
• Phone number
• Booking and order details
• Session preferences and information you provide in forms
• Payment-related information processed securely through third-party providers such as Stripe or Ecwid
• Website usage data such as browser type, pages viewed, and referral source

How we collect information

We collect information when you:

• Submit a contact or booking form
• Purchase a product or session through our website or online store
• Communicate with us by email, phone, social media, or other channels
• Browse our website

How we use your information

We use your information to:

• Respond to enquiries
• Manage bookings and orders
• Deliver customer service
• Send invoices, confirmations, and follow-up information
• Improve our website and services
• Comply with legal and accounting obligations

Marketing

We may send you occasional marketing emails or offers related to Photo Hive if you have enquired with us, booked with us, or opted in to receive updates. You can unsubscribe from marketing communications at any time.

Payments

Payments may be processed by secure third-party providers such as Stripe or Ecwid. We do not store full credit card information on our own website.

Sharing of information

We do not sell your personal information. We may share your information with trusted service providers who help us operate the website and business, such as payment processors, website hosting providers, CRM systems, email service providers, and booking or fulfilment tools, where reasonably necessary.

Storage and security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission or storage is completely secure.

Cookies and analytics

Our website may use cookies or similar technologies to improve functionality and measure website performance. This may include analytics tools that help us understand how visitors use the site.

Your rights

You may request access to the personal information we hold about you and request correction of that information if it is inaccurate. To make a request, please contact us using the details on our website.

Children

Because our services often involve children, information is provided by parents or guardians when making bookings or purchases.

Changes to this policy

We may update this Privacy Policy from time to time by posting the revised version on this page.

Contact

If you have any questions about this Privacy Policy, please contact Photo Hive through the contact details published on our website.